Supplier's Code of Conduct


The Supplier's Code of Conduct is a statement of our strict moral and ethical values. At the forefront of our business practices is to adhere to national and international standards regarding human rights, environmental and sustainability responsibilities.

Our carefully selected suppliers including their manufacturing facilities, sub-contractors, their own suppliers and other relevant third parties (Suppliers) are expected to adhere to the same standards.

We monitor our Supplier's compliance with this Code of Conduct. We are prepared to terminate our partnership with a Supply who is found to be unwilling to comply. 

Human Rights

Suppliers are expected to adhere to the principles and standards set by the OECD, International Labor Organisation, the United Nations (the Universal Declaration on Human Rights and the Global Compact), Fair Trade Standard, SMETA and Business Social Compliance Initiative. 

We are committed to ensuring human rights in the workplace to be safe guarded, especially with regard to: 


Forced Labour - We are strongly against any forced labour including coercion or intimidation, confiscation of identity papers, debt bondage or any other constraint. 

Child Labour – Employment of children under the age of 15 or in the case of dangerous work, children under the age of 16 is strictly forbidden. If Suppliers operate in a country that has a higher legal age for child labour or education requirements, the higher age will apply.

Wages and Benefits – At a minimum, wages and benefits for all regular and overtime hours worked are to be paid, in accordance with the rates imposed by the applicable laws. Deductions from wages or benefits which result in the employee’s pay being below the legal minimum wage is prohibited. 

Working Hours – Prescribed hours of work, rest periods and leave entitlements in the relevant country of operation must be honoured. Overtime may not be excessively imposed and must be compensated appropriately. 

Harassment and Abuse – Employees are to be treated with respect and dignity. Suppliers are strictly prohibited from allowing or participating in any kind of corporal punishment, psychological, physical or sexual harassment or abuse.

Discrimination – Any kind of discriminatory practices is strictly forbidden including hiring, promotions, training, wages or benefits, discipline, dismissal or retirement on the basis of gender, race, religion, age, sexual orientation, disability, political opinion, nationality, marital status, pregnancy, social or ethnic origin.

Freedom of Association and Collective Bargaining - Employees’ rights to freedom of association and collective bargaining are to be respected. This includes the right to establish and join organisations of their own choice, and the choice not to join a group, without discrimination, harassment or punishment.

Health and Safety – The workplace must be safe, particularly to avoid or minimise the risk of accidents, injuries, illnesses within the workplace. 

Working Conditions

Trade Regulations - Suppliers are required to comply with all country specific laws and regulations relating to the import, trade and shipment of materials.

Anti-Corruption - Suppliers shall actively address and work against corruption in all its forms, including extortion and bribery.

Anti-money laundering - Suppliers are required to comply with international and national laws and regulations regarding anti-money laundering.


Suppliers shall respect and adhere to local and international environmental laws, regulations and standards. They shall adopt business practices to reduce their environmental footprint including:

  • an environmental management system that promotes sustainability
  • minimise waste, pollution and the use of resources including water, energy and raw materials
  • proper waste management to ensure any waste is not disposed of in an unlawful manner
Product Quality

Suppliers are expected to comply with international standards regarding the production and use of chemicals, to safe guard human health and the environment. These standards include but are not limited to the European Union initiative Registration, Evaluation, Authorisation and Restriction of Chemicals (REACH).

Animal Welfare

It is of utmost importance that our Suppliers uphold strict animal welfare standards. We only purchase animal materials from Suppliers that endorse the internationally recognised "Five Freedoms" of the OIE's Terrestrial Animal Health Code and comply with industry best practice standards. These standards apply throughout the entire supply chain including breeding, raising, transporting and handling animals. Supplier’s who provide sheep wool materials, must also adhere to the principles established by the ‘International Wool Textile Organisation’ (IWTO). Suppliers shall provide full traceability of raw animal material to the country of origin.